Crystal Reitzel is a seasoned property management professional with over 30 years of experience in multifamily operations, compliance, and team leadership. She’s driven by a passion for operational excellence, strategic growth, and taking care of the people who make it all possible.
Crystal is known for building high-performing teams. Throughout her career, she has earned respected industry designations and developed a reputation for turning underperforming assets around, improving NOI, and fostering strong relationships with investors, vendors, and residents. Her expertise spans conventional, LIHTC, Section 8, and value-add communities, with a focus on improving NOI and long-term asset value.
She prides herself on empowering managers, creating a collaborative, accountable work culture, and treating her team like family. Colleagues describe her as calm under pressure, fiercely dedicated, and deeply invested in the success of her people and her properties.
Outside of work, Crystal enjoys spending time with her family and her grandkids, finding joy in the simple moments and cherishing her roots in South Carolina. She continues to mentor up-and-coming leaders in the industry while striving every day to be the best at what she does.